We are responsible people with reasonable policies in place to give our customers confidence and protect ourselves in rare situations. We stand behind all our products with a 30 day money back guarantee.
In the rare case where an item arrives defective, or develops a defect from normal use we are quick to offer a return for full refund or replacement. In these cases we pay the return shipping from the US address you chose for delivery. We record the serial number for each device before offering it for sale. We only accept returns for devices we sold. We do not accept returns for any damaged items. There are no manufacture warranties advertised or implied. If a used device was released within the last 12 months, it may be eligible for manufacturer’s warranty. We are happy to assist with this if the need arises.
If you change your mind or accidentally ordered the wrong item you will be responsible for the return shipping and our cost to ship the item to you. Brand New items that have been opened and used may not be returned. All returns will be processed within 2 business days after we have received the return.